Bank of America

I tend to keep a high balance in my checking account and have never bothered opening a savings account. Today I walked into my local Bank of America branch to explore my options. The friendly account executive walked me through the choices and I made a decision. She then asked how I would be making a deposit and I indicated I would be transferring from my checking account. She indicated that this would be easily done, but that the interest rates would be 0.25% lower than she had quoted me because I was an existing customer. I observed that it was odd that they would penalize their customers and she corrected me that I was thinking of it all wrong -- it wasn't a penalty for existing customers, but a perk for new customers. When I asked about using a cashier's check drawn from another bank, she confirmed that indeed I could get the more attractive rate. Being stubbornly principled, this is what I decided I would do. As I walked out of the bank and reflected on it, I decided that if I went to the trouble of a transaction at another bank it would be a lot simpler to simply open a savings account at that bank. Removes a step from the process. I wonder how many other customers have gone through this process and walked out on Bank of America?